This page provides a full overview of how your personal data is collected, used, and protected on ek22. Please read it carefully before using our services.
When you register and use the ek22 platform, we collect various types of information to provide you with a safe and seamless experience. During account creation, we collect your name, date of birth, mobile number, and email address. Identity verification may also require your National ID or passport details.
During payment transactions, the mobile number associated with bKash, Nagad, or Rocket, along with transaction reference details (including BDT amount), is recorded. Your device type, operating system, browser type, IP address, and platform usage patterns (pages visited, time spent, games played) are also collected automatically. Session data is additionally stored via cookies and similar technologies.
Collected data is used solely for specific, legitimate purposes — including account management, transaction processing, and customer support. Data is also analysed to prevent fraud, verify security, and detect irregular activity.
Your data is used to personalise your platform experience, keep you informed about new games and offers, and resolve technical issues. Certain data must also be retained to comply with applicable laws in Bangladesh. ek22 never sells your personal data to third parties for marketing or advertising purposes.
The ek22 website stores cookies in your browser to keep login sessions active and improve page load speeds. Essential cookies are always enabled, as the platform cannot function properly without them. Analytics cookies help us understand which features are most used and where the site can be improved.
Most modern browsers let you manage cookies — you can disable or delete them through your browser settings. Keep in mind, however, that disabling certain cookies may affect your login session or payment process. ek22 does not use any third-party advertising tracking cookies.
All your personal data is stored on encrypted servers, with advanced security measures in place to prevent unauthorised access. ek22 follows industry-standard security practices and conducts regular security audits. Data is retained for as long as your account remains active, and may be kept for a defined period after closure if required by law.
For payment processing, we work with local payment providers such as bKash, Nagad, and Rocket. These third parties receive only the information necessary to complete transactions and operate under their own privacy policies. Data may be shared with relevant authorities when required by law or court order, and in such cases only the minimum necessary information is disclosed.
You may request a summary of the personal data we hold about you at any time. Submit a request through our support team and the information will be provided within the designated timeframe.
If your account contains incorrect or outdated information, you may request a correction. Keeping your details accurate is also important for the security of the platform.
After closing your account, you may request deletion of your personal data. Note that certain information may need to be retained for a specified period due to legal obligations.
In certain circumstances, you may object to the processing of your data. To exercise this right, please contact our support team.
Ek22 may update this privacy policy from time to time. Any changes will be published on this page along with the effective date. For significant updates, a notification may be sent to your registered mobile number or email. We recommend visiting this page regularly to stay informed.
For any privacy-related questions, complaints, or requests, please reach out to our support team. You can email us at: privacy@ek22.click. We aim to respond within 72 hours. Your privacy is our priority — not just as a policy statement, but as a core commitment of ek22.